Deployment of a custom solution

Every business is unique, and we understand that. That’s why we offer the deployment of the SAP FSM solution, perfectly tailored to your business requirements. From the initial analysis to the production rollout, we ensure that each step is carried out with precision, for a smooth integration and maximum impact on your field operations.

Tell us about your project

• Job shadowing sessions
• Initial analysis and assessment of the situation
• Implementation of the solution
•  Documentation 
• User and Administrator Training
  

User training

End users are at the heart of your operations. We offer practical and tailored training to enable them to fully master SAP FSM. Objective: to enhance their autonomy, simplify their daily tasks, and maximize their efficiency in the field.

Our technical training is aimed at teams responsible for the management, optimization, and deployment of SAP FSM. We cover advanced topics such as the use of APIs, configuration, and specific customizations to ensure that your experts are ready to tackle all your technical challenges.

Request training

•  Packaged training
•  For end users
•  For technical users
•  Training materials and practical application with a business game

Improvement, maintenance, and specific developments

The needs are evolving, and your solution must keep up. Whether it's to improve your existing processes, ensure maintenance, or develop specific features, we are here to support you. Our goal: to ensure the sustainability and effectiveness of your solution over time.

Extension development, performance enhancement, system auditing, we offer several solutions to improve your existing architecture.

Improve your system

•  Extension Development
•  System audit
•  Performance Improvement
•  Analysis and repair

Integration with other tools

The SAP Field Service Management (FSM) solution reaches its full potential when connected to your information system.

That is why we support you in integrating FSM with your existing tools (ERP, CRM, customer portals, planning tools, etc.) through SAP Cloud Integration.

Tell us about your system

• Incoming FSM Interface (ticket creation)
• Outgoing FSM interface (IDOC, POST Request, etc.)
• Consulting SAP Cloud Integration (formerly CPI)