Skill Manager
Skill Manager centralizes the management of technicians' skills and certifications in SAP Field Service Management, providing supervisors with a clear and actionable view to keep qualifications up to date, ensure compliance, and align skills with the tasks to be performed.
Advanced filters (including UDFs)
Find the precise subset of technicians you need using filters on any standard field or your own User Defined Fields (UDFs). Filter by role, region, manager, or any custom attribute available in your company. Filters can be combined to create ultra-precise selections.
Sort technicians by skill
Instantly answer the question: "Who is qualified for this mission?" With Skill Manager, supervisors can sort technicians based on each skill or certification. Whether you want to identify everyone who has a specific qualification, compare coverage within different teams, or spot technicians who do not yet have a required skill, the sortable grid provides the information immediately.
Expiration Alerts
Anticipate problems before they impact your operations. Visual indicators signal skills that have already expired or are close to expiration. Color codes draw attention to at-risk certifications, allowing coordinators to proactively renew training and ensure compliance with client and regulatory requirements.
One-click skill assignment
Assign new skills to a technician with a single click. The process is simplified: select the skill, set the validity dates if necessary, and confirm. This helps to speed up onboarding, keep the system up to date, and respond quickly to operational needs.
Exclusive feature: Attachment of certificates and documents
Store the documents where they belong. Upload certificates, training attestations, or supporting documents directly into the competency record. Attachments remain linked to the underlying FSM entities, simplifying audits and reducing the time spent searching for files.
They can also be used if the technician needs to provide proof of their qualification upon arriving at the client site.
Pricing
Monthly subscription by Company ID: €159 / month
Price per company, billed monthly. No commitment.
Free trial: Test Skill Manager at no cost for 1 month to validate its suitability with your processes.